Ever been stuck on a website looking for an urgent answer about renting or buying a modified container, late at night or in the middle of a construction site, with no one to help you? You're not alone. This type of situation exposes a well-known limitation of sites optimized solely for SEO: you attract visitors, but you don't always give them immediate access to the essential information they really need. When offices are closed and conventional chat agents are running in circles with their rigid scripts, frustration is inevitable.
It's precisely to solve this problem that we created Hugo, our virtual assistant powered by artificial intelligence. Available twenty-four hours a day directly on conteneurexpert.com, Hugo doesn't work like a traditional automated chat. It consults all the real content on our site - education center, FAQs, service pages, guides - to offer fast, consistent, invention-free answers. Where a standard chatbot loses itself in its limitations, Hugo applies GEO logic - an AI's ability to understand intent, search the right resource and return the most relevant information, even if your question is poorly formulated.
In practice, this means you can ask it about the price of a container, modification times or the progress of a delivery, and it will answer you based on the exact data documented on our pages. It also becomes an efficient way of navigating the site without searching for minutes for the right section. And when your request concerns a complex project requiring expert intervention, Hugo lets you leave your contact details so that a member of our team can call you back promptly. In this way, we maintain a realistic balance between intelligent automation and human expertise.
